FAQs

Pnky aims to be a brand for every body. While we currently only offer sizes small through large, we do anticipate expanding our size offering in future collections. View our current Size Guide.  

Since we source recycled scrap and excess fabric, material composition and product care varies. Scan the QR code on the tag of your new Pnky drip to find out what it's made of and how to care for it. You can also access our Material Composition and Care guide here.

 The word ‘sustainability’ has become a very popular umbrella term in many industries. In its most simplistic terms, the best way to understand what sustainability actually is, is to look at the word itself. To 'sustain' is to keep a constant support of something. Having  '-ability,' derived from the word "able," means to have the power of doing something. So in conjunction, sustainability means having the capability of maintaining something.

According to the EPA (U.S Environmental Protection Agency) in correlation to the National Environmental Policy Act (NEPA) of 1969, sustainability is about “...creating and maintaining the conditions under which humans and nature can exist in productive harmony to support present and future generations.” Much of sustainability's principles are derived from studying strategies created by nature since nature has been the only thing to have stood the test of time.

In regards to fashion, sustainability looks at the quality and conditions of which something is made, ensuring practices and products are made in consideration of people and the environment producing it. 

New to the concept? Click here to learn more about sustainability in fashion. (link to article)


Refunds

All sales are final. We do accept returns for store credit only. Read more about our refund policy here

Returns & Exchanges

The only refund we offer is for store credit. We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be issued a digital store credit card in the amount of the item(s) purchased.

We can not always guarantee an equal exchange for an item due to our limited quantity, one-of-a-kind production. The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item or receive store credit to use on future collections.

Have more questions?

Contact Support, help@pnkyofficial.com